1. Who We Are

Head-Office:
Manny Klarico Limited
Registered Company Number: 10583863
Registered Address: 176 Highfield Road, Hall Green, Birmingham, England, B28 0HT

For any data protection enquiries, please contact:
Email: enquiries@mannyklarico.co.uk

Manny Klarico Ltd complies with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

2. Your Data Protection Rights

Under data protection law, you have the right to:

  • Be informed about how your personal data is used

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (where applicable)

  • Withdraw consent at any time (where consent is relied upon)

  • Object to certain types of processing, including direct marketing

  • Restrict processing in certain circumstances

  • Object to automated decision-making

To request access to your personal data, please email:
enquiries@mannyklarico.co.uk
Subject line: Subject Access Request

We may request proof of identity. We aim to respond within 30 days.

3. Who Is the Data Controller?

Manny Klarico Ltd acts as the Data Controller when we collect and use your personal data for our own business purposes, including sales, lettings, mortgage advice, and marketing.

In some cases, we may act as a joint controller with regulatory bodies or third-party service providers where legally required.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Legitimate business interests

Where we rely on legitimate interests, we carefully balance our business needs against your rights and freedoms.

5. What Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data

Name, title, date of birth.

Contact Data

Address, email address, telephone number.

Financial Data

Bank details and payment information.

Transaction Data

Details of property transactions and services used.

Technical Data

IP address, browser type, device information.

Usage Data

Information about how you use our website.

Marketing Preferences

Your communication and marketing preferences.

We do not collect sensitive personal data such as health, race, religion, or criminal convictions.

6. How We Use Your Data

We may use your personal data to:

  • Provide estate agency, lettings, mortgage and property services

  • Respond to enquiries

  • Carry out anti-money laundering checks

  • Manage property transactions

  • Improve our website and services

  • Send relevant marketing communications (where permitted)

  • Prevent fraud

  • Comply with legal obligations

7. Anti-Money Laundering Checks

We are legally required to conduct anti-money laundering (AML) checks when acting for buyers and sellers. These checks may be carried out by a third-party provider. A fee may apply and will be communicated to you in advance.

8. Marketing Communications

If you have purchased services from us or made an enquiry, we may send you relevant information about services we believe may interest you.

You can opt out at any time by contacting us at enquiries@mannyklarico.co.uk.

9. Cookies

Our website uses cookies to:

  • Enable essential website functionality

  • Improve performance and user experience

  • Analyse website traffic

  • Remember your preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

10. How Long We Keep Your Data

We retain personal data only as long as necessary, including:

  • For the duration of our contractual relationship

  • For up to six years where required for legal or regulatory reasons

  • Until you withdraw consent (where applicable)

We regularly review stored data and securely delete information no longer required.

11. Sharing Your Data

We may share your personal data with:

  • Legal and regulatory authorities (e.g. HMRC)

  • Anti-money laundering service providers

  • IT and website service providers

  • Conveyancing partners (where instructed)

  • Marketing service providers

We do not sell your personal data.

12. International Data Transfers

Some IT service providers may store data outside the UK. Where this occurs, appropriate safeguards are in place to ensure your data remains protected.

13. Automated Decision Making

Manny Klarico Ltd does not carry out automated decision-making or profiling that produces legal or similarly significant effects.

14. What Happens If You Do Not Provide Data

Where personal data is required to enter into a contract with you (for example, when selling or buying property), failure to provide necessary information may prevent us from providing our services.

15. Complaints

If you are unhappy with how we handle your data, please contact us at:
enquiries@mannyklarico.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk

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